Home     Contact Us     Careers     Client Extranet     Site Map
Industries
         

Healthcare

Financial Services
Hospitality
General Business
 
  Hospitality

The leaders within the hospitality industry have long been committed to achieving the utmost in customer satisfaction by providing top-quality services, products, and experiences to their guests. These same leaders also realize that success does not occur by accident, but rather by diligent analysis and detailed attention to every aspect of the operation.

With a unique compliment of trademarked services, The Valla Group, Inc. has allowed many world-class hotels to gain insight into their operations that they have never experienced prior to our engagement. The 360° Macro Analysis™ and the 360° Micro Analysis™ take the concept of the shopper's report to a new level. The extent of our commitment creates a sensitivity that demands us to keep our client list highly confidential.

  • Are your best customers pleased with you?

  • Are your best customers loyal?

  • Is the word on the street about your hotel - - outstanding, the best?

  • Are new customers becoming life long customers?

  • Do you know why your customers don't return?

  • If you can't answer yes to all of these - Do you know what to do?

  • The Valla Group, Inc. can help you gain valuable insights into why you cannot answer yes to all of these questions.

  • We have the expertise - You have the passion to succeed.

  • We invite you to explore the unprecedented possibilities.

Learn more about The Hotel Service Analysis Line.

Back to Top

 
Related Links
Strategic Planning & Analysis
Organizational Effectiveness
Technology Planning & Implementation
Web Strategy & Development
Training & Education
 

 

 

 

           
     
      Copyright © 2003 The Valla Group, Inc. All Rights Reserved.